We Are Here to Assist You

At Valos, we are committed to providing you with an exceptional experience. Whether you have questions about our latest blazer collections, need help with sizing, or require assistance with an existing order, our team is ready to support you.

1. Reach Out via Email For the most efficient resolution, please contact us via email. We strive to respond to all inquiries within 24 business hours.

Customer Support: support@valos.store

2. Visit or Mail Us If you need to send us physical correspondence, our operations are based at our Orlando location.

Business Address: 5222 Lanai Dr, Orlando, FL 32812, United States

3. Support Hours Our dedicated team is available to help you during the following business hours:

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Please note: We are closed on weekends and major holidays.

4. How We Can Help To help us resolve your query as quickly as possible, please include the following details in your email when applicable:

• Your full name and order number.

• A clear description of your request or concern.

• Any relevant photos (e.g., if you are inquiring about a specific product detail or order issue).

Thank you for choosing Valos. We look forward to assisting you in perfecting your professional wardrobe.