At Valos, we believe that the experience of acquiring a premium blazer begins the moment you place your order. We are committed to handling your selection with the same precision and care that define our garments, ensuring that the transit process is as seamless as the pieces we curate.

1. Order Processing

Every Valos blazer is prepared with meticulous attention to detail. Once your order is confirmed, please allow 1 to 2 business days for our team to conduct a final quality inspection, carefully package your piece, and hand it over to our trusted shipping partners.

2. Shipping Options

We offer flexible delivery methods tailored to your needs:

• Standard Shipping ($9.99): Designed for those who seek reliability and consistency. Your order will be handled with our standard professional care to ensure it reaches you in pristine condition.
• Free Shipping ($0.00): We are pleased to offer complimentary shipping on all orders over $150 as a gesture of appreciation for your trust and partnership with Valos.

3. Transit & Tracking

• Estimated Delivery: Your order will typically arrive within 5 to 7 business days after it has been dispatched from our studio.
• Tracking Your Journey: As soon as your blazer begins its journey, you will receive an email containing a unique tracking number, allowing you to follow its progress directly to your doorstep.

4. Important Considerations

• Accuracy of Information: Please ensure your shipping details are precise. Valos cannot be held responsible for transit delays or misdirected packages resulting from incomplete or inaccurate address information.
• External Factors: While we work diligently to meet all delivery timelines, please be aware that unexpected transit conditions or high-volume seasons may occasionally cause slight adjustments. We monitor these instances closely and will keep you informed should your package face an unexpected delay.

5. Connecting with Our Team

If you have questions regarding the status of your order or require assistance, our team is at your disposal:

• Direct Email: support@valos.store
• Our Studio: 5222 Lanai Dr, Orlando, FL 32812, United States
• Hours of Operation: Monday – Friday, 9:00 AM – 5:00 PM (EST).

Thank you for choosing Valos. We are honored to contribute to the refinement of your professional wardrobe.